eGolf Cart Waiver - FAQ
|
Here are 20 frequently asked questions (FAQs) about the eGolf Cart Waiver used by public and private courses throughout the world: 1. What is eGolf Cart Waiver? eGolf Cart Waiver is a digital platform designed to manage golf cart rental agreements and waivers, helping golf courses go paperless. 2. How does it work? It digitizes the process of collecting signed waivers via an easy-to-use app and cloud-based system, while helping clubs effectively manage cart damage claims. 3. What are the key benefits? Benefits include improved customer experience, time savings, cost reduction on printing, and better operational workflows. 4. What is included in the setup fee? The setup includes a Samsung Tab Active 3, rugged case, NFC tags, waiver digitization, and onboarding for $1500 plus taxes (as at Jine 2024). 5. What are the ongoing licensing fees? Licensing is $5 per cart per month for the standard version and $7.50 per cart per month for the premium edition, plus taxes. 6. Can this platform manage other equipment? Yes, it can manage equipment like golf clubs for $1 per club/set per month. 7. Is eGolf Cart Waiver suitable for all types of golf courses? Yes, it is suitable for both private and public golf courses. 8. Does it support members and non-member golfers? Yes, it supports both members and non-members of the golf course, with custom hire agreements and longevity available. 9. Are there contactless options available?
Yes, contactless options are available for a safer customer experience. 10. Can it handle condition reporting and maintenance management? Yes, it includes features for condition reporting and repair maintenance management. 11. Can the setup include a waiver template? Yes, the setup can includes the digitization of your current waiver or provision of a waiver template. 12. What if I need help with the platform? Support is available through their head office and online training materials. 13. Is there a demo available? Yes, you can arrange an online demo session to see the platform in action. 14. How can I get started? You can start by contacting eGolf Cart Waiver or adding the setup package to your cart on their website. |
|
15. How does it help increase compensation from damage?
Not only does the process help drive good behavior on the course, it collects and sends the golfer/driver a copy of the signed waiver immediately. If damages occur, photo evidence can be easily captured and the identities of the golfer can verified via drivers licence number.
This platform provides a Plan A, B and C for collecting funds without necessarily making each golfer pay a bond up front.
16. Can it help identify "problem" golfers?
Yes, it can be used to raise Patron Warnings which can be shared with other clubs upon request. When these golfers return to play, attendants can review the warning before signing out the cart. i.e. John snuck his own alcohol. Check his bags.
17. What happens if a device gets damaged?
The rugged case provided in the setup helps protect the device, and support can assist with any issues.
18. How does it save on printing costs?
By digitizing waivers, it eliminates the need for printed forms and their storage.
19. What technology does it use?
It uses NFC tags, QR and, app technology and a cloud-based system to streamline the waiver process.
20. Is it easy to use?
Yes, the platform is designed to be user-friendly for both golf course staff and customers.
Not only does the process help drive good behavior on the course, it collects and sends the golfer/driver a copy of the signed waiver immediately. If damages occur, photo evidence can be easily captured and the identities of the golfer can verified via drivers licence number.
This platform provides a Plan A, B and C for collecting funds without necessarily making each golfer pay a bond up front.
16. Can it help identify "problem" golfers?
Yes, it can be used to raise Patron Warnings which can be shared with other clubs upon request. When these golfers return to play, attendants can review the warning before signing out the cart. i.e. John snuck his own alcohol. Check his bags.
17. What happens if a device gets damaged?
The rugged case provided in the setup helps protect the device, and support can assist with any issues.
18. How does it save on printing costs?
By digitizing waivers, it eliminates the need for printed forms and their storage.
19. What technology does it use?
It uses NFC tags, QR and, app technology and a cloud-based system to streamline the waiver process.
20. Is it easy to use?
Yes, the platform is designed to be user-friendly for both golf course staff and customers.
